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Interim Technical Manager/Director with a highly professional approach. A problem solver with vision and positive energy who challenges the team and raises performance. With an eye for detail whilst quickly grasping underlying issues. Combines gravitas and high level strategic thinking with a pragmatic and hands-on approach. Delivers robust technical solutions - reducing business exposure to technical risks and inspires customer confidence.
Previous roles include Technical Director, Head of Technical, Technical Manager, BRC Auditor, and Tesco Technologist. Commercially and operationally astute with substantial complimentary perspective as General Manager, Sales Director and experienced in implementing Lean, Change and Mentoring.
Wide product experience – Cooked & Raw Meats, Pizza, Ready Meals, Pasta, Cake, Soup, Desserts, Sauces, Dips, Sandwiches, Poultry, Fresh Produce, Chocolate, Vegetarian, Fish
Supplied every major UK retailer, also foodservice and food manufacturers
‘Heavyweight’ technical specialist, bringing independent perspective, fresh insight and positive approach to lead and support the site teams in achieving goals
BRC Trained Auditor, with the knowledge of what will satisfy auditors
Former Tesco Technologist – experienced in managing major customer expectations
35 years in the food industry, including 20 years as Director
Multi-site experience and complex/difficult situations successfully dealt with
Qualified mentor & coach – Cranfield use example of leading staff through change
INTERIM HEAD OF TECHNICAL: New Ivory Mar 2015 to Present
Chilled sauces & gravies.
INTERIM SITE TECHNICAL MANAGER: Bakkavor Meals London Sep 2014 to Feb 2015
Chilled high care meals & sides for Tesco, M&S, Waitrose, Sainsbury’s. 980 staff.
Customer, factory and Bakkavor group facing for complex & challenging operation
Intensive launch programme whilst driving complaints, Listeria control and compliance
INTERIM TECHNICAL MANAGER: Whitworth’s Ltd. Mar 2014 to Present
Baking ingredients and snacking products.
Customer facing for Sainsbury’s account
INTERIM SITE TECHNICAL MANAGER: Kerry Foods Ltd. (Burton) Jan 2014 to Feb 2014
High care ready meals for Tesco, Innocent, Morrisons. 14 production lines. 850 staff.
Led business-critical technical improvements, including Listeria reduction and restructure
Challenged & supported as part of Senior Leadership Team
INTERIM TECHNICAL MANAGER: 2 Sisters - Solway Foods Sep 2013 to Nov 2013
Chilled salad bowls and coleslaws for Tesco, Sainsbury’s, Waitrose, Costa.
Contributed to early stages of Technical turnaround of three factories.
Managed Technical Services and coordinated large team of senior technical interims.
INTERIM HEAD OF TECHNICAL: Bakkavor Laurens Sep 2012 to Sep 2013
Chilled high risk cream cakes, trifle, desserts, doughnuts and custard tarts for Tesco, M&S, Sainsbury’s, Morrison’s. Largest Bakkavor site - 21 production lines 1,700 staff, £168m sales.
Achieved Tesco PIU Green, M&S PPC/Hygiene Silver-Silver and BRC A grade
Gained ‘Green’ for first time in history of Laurens from Bakkavor Central Technical
Achieved breakthroughs in micro and variability by challenging hygiene nightshifts - providing solutions to key problem machines, methods and practices.
Overhauled Policy Manual and HACCP to meet requirements of BRC, TFMS etc.
Checked and authorised specifications & artwork to meet new FIR labelling requirements.
Seamless transfer to permanent Head of Technical.
INTERIM TECHNICAL DIRECTOR: Industrie Rolli Alimentari spa. Mar 2012 to Aug 2012
Pizza, ready meals, pasta, and prepared vegetables for Asda, Morrisons and leading European retailers. 2 large sites 125,000 m2, 750 staff. Largest frozen food producer in Italy.
Introduced UK technical standards and guided cultural change to achieve significant improvement in audit ratings and reduce business exposure to technical risks
Coached and mentored local Technical Manager to succeed as Technical Director
INTERIM TECHNICAL MANAGER: RH Amar & Co UK Ltd. Feb 2012 to Mar 2012
Importer & distributor of branded (Bertoli, Sacla, Cirio etc.) and own label (JS, Asda, Morrisons)
INTERIM TECHNICAL MANAGER: Finlays Fresh Produce UK Ltd. Sept 2011 to Jan 2012
Premium and prepared fresh vegetables for Tesco, Sainsbury, M&S, and Morrisons. 24/7 packhouse operation with £80m sales, 320 staff. Largest operation of its type
Managed technical matters following loss of both Technical Manager and Technologist
Safeguarded service & relationship with largest customer; Tesco with £1m sales per week
Hosted Tesco PIU audit, successfully retaining ‘Green’ status
INTERIM HEAD of TECHNICAL/TECHNICAL DIRECTOR: TSC Foods Ltd. May 2010 to Jul 2011
Formerly 'The Sauce Company'. Award winning high risk chilled & frozen soups, sauces and dips to retail & foodservice sectors. 24/7 operation. £45m sales. 320 staff.
Joined as Interim to overcome series of serious technical difficulties and deliver successful BRC audit result; within 7 weeks gained best BRC result in history of TSC
Successfully created and shaped strategy, and delivered operational excellence
OPERATIONS DIRECTOR: Hain Celestial UK Ltd. Dec 2007 to Jan 2008:
Manufacturer of M&S sandwiches, Linda McCartney vegetarian products & ready-meals
Developed strategy for business turnaround of Linda McCartney factory (15,000 m2)
Worked to reduce start-up delays, and increase output of key lines by up to 100%
GENERAL MANAGER: Fabulous Bakin’ Boys Manufacturing Ltd. Dec 2001 to Nov 2007:
Manufacturer of baked goods to retailers, coffee chains and dessert manufacturers. 24/7 operation. £25m turnover. 150 staff.
Led design and delivery of innovative growth strategies including identifying and targeting new markets and strengthening existing relationships to grow business 300% in 5 years
Delivered full manufacturing capabilities from high volume to premium craft operations
INTERIM SITE MANAGER: Ackermans Ltd, London Nov 2000 to Dec 2001:
Chocolate confectionery manufacturer, by Royal Appointment. 130 staff.
Achieved over 100% business growth whilst leading business turnaround
Defined, planned and implemented innovative re-layout of production and packing to increase throughput of required products by 400%
Developed competent, flexible, motivated & disciplined team enabling halving headcount
Watchbell Ltd. Nov 1990 to Jan 2000:
Chilled/frozen high risk cooked meats as ingredients to pizzas, ready meals, baby food.
SALES & TECHNICAL DIRECTOR Mar 1995 to Jan 2000
Responsible for Food Safety, Quality, Sales and Laboratory for 2 sites
Focused on technical nature of the business to achieve commercial success
TECHNICAL MANAGER Nov 1990 to Mar 1995
Responsible for developing a reputation for technical excellence with customers.
Preceded by 10 years solid experience with 'blue chip' companies, including:-
Ashmount Foods (Glanbia) – Technical Manager - Responsible for 6 sites involving 'high risk' cooked meats, cooked poultry, sandwiches, raw meats
Tesco Technologist - Working with virtually all food types; promoted to manage high risk
Buxted Poultry – Factory Quality Controller – Largest UK frozen whole chicken site
Birds Eye - Development Assistant - Fish & vegetables
Accredited Associate of Chartered Institute of Environmental Health (ACIEH)
Associate Member of the Institute of Quality Assurance (AMIQA)
Cranfield Fellowship in Manufacturing Management (FMM)
EDUCATION & QUALIFICATIONS:
Food Safety Advanced (level 4) with Merit 2012 Campden BRI
Food & Drink Labelling 2011 Campden BRI
BRC Auditor 2009 BRC
Business Mentoring & Coaching: Year 1 2009 University of Northampton
HACCP Intermediate with Honours 2002 Royal Institute of Public Health
Fellowship in Manufacturing Management 2001 Cranfield University
General Management 1999 Cranfield School of Management
HND Food Technology with Distinction 1983 Grimsby